Dosh Insurance has officially launched its digital health insurance platform, marking a significant step toward expanding access to affordable healthcare coverage across Ghana.
The launch event, held in Accra, was attended by representatives from the insurance industry, government agencies, healthcare providers, digital partners, and the media. The Chief Executive Officer of Dosh Insurance, Frank Dagbui, described the initiative as a transformative moment for healthcare financing in the country.
He said the new platform is designed to remove long-standing barriers to health insurance access, particularly for individuals and families who remain uninsured due to cost, complexity, and lack of awareness.
“Today is not simply the unveiling of a new product,” he said. “It marks the beginning of a national shift in how Ghanaians access healthcare, experience financial protection, and embrace digital innovation.”
According to Dosh Insurance, many Ghanaians continue to rely on out-of-pocket payments for medical care, often leading to delayed treatment or denial of essential services. The company says its digital solution seeks to address this challenge by anchoring its operations on core principles of accessibility, availability, and affordability, regardless of a subscriber’s background or income level.
The partnership with MOMO by MTN, one of Ghana’s leading digital payment platforms with over 12 million active users will ensure integration. Users can subscribe to health insurance directly via their mobile phones without the need for bank accounts, paperwork, or complex registration processes.
“With just a mobile phone and MOMO by MTN, Ghanaians can now access health insurance as easily as buying airtime or paying utility bills,” Mr. Dagbui noted.
The platform is expected to benefit a wide range of users, including students, artisans, professionals, families, and residents of both urban and rural communities. Dosh Insurance says the initiative significantly enhances convenience and inclusivity in healthcare coverage delivery.
The company also highlighted its alignment with the government’s 24-hour economy agenda, noting that it has established a fully operational call centre staffed by young men and women working in three shifts, providing round-the-clock support to subscribers and healthcare providers.
“This ensures that claims issues are resolved in real time, emergencies are handled promptly, and customer support remains available 24 hours a day, seven days a week.”
Dosh Insurance further announced that the platform provides comprehensive outpatient and inpatient care through a nationwide network of accredited healthcare providers, alongside preventive and wellness support and fast, transparent claims processes.
