The Electricity Company of Ghana (ECG) has announced a technical fault that is currently disrupting the purchase of electricity credits for customers using MMS-compliant meters.
In a statement issued on Sunday, December 28, ECG said the problem is affecting credit purchases made through the ECG Mobile App, the official short code, and some third-party vendors.
The power distributor assured customers that its technical team is working diligently to resolve the issue and restore normal service as soon as possible.
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ECG apologised for the inconvenience caused and expressed appreciation to customers for their patience while efforts are underway to fix the problem.
See statement below:
