The Cyber Security Expert Association of Ghana (CSEAG) is calling for full transparency and accountability following a cybersecurity breach that affected approximately 5,700 MTN Ghana customers.
The association has expressed concern about potential insider involvement and is urging stronger security measures.
In a statement released on Sunday, May 4, 2025, CSEAG President Abubakar Issaka emphasized the need for MTN Ghana to cooperate fully with regulators, including the Cyber Security Authority (CSA) and the Data Protection Commission (DPC).
The association insists that findings from the investigation should be shared transparently with both authorities and the public.
“We expect MTN’s leadership to cooperate fully with regulators and share their findings transparently,” Issaka stated. “Cybersecurity is not merely a technical concern, it is a core leadership responsibility.”
CSEAG has stressed the importance of hiring skilled cybersecurity professionals and integrating security practices into executive and board-level decision-making.
The association also advised MTN customers to take precautions by updating mobile and banking apps, using stronger passwords, and avoiding the sharing of sensitive information.
The incident has underscored the urgent need for collaboration between industry leaders, government agencies, and civil society to strengthen Ghana’s cybersecurity framework and restore public confidence.
CSEAG has pledged its support in efforts to improve national cybersecurity standards
