The recent tussle between the Minister for Communication, Digital Technology & Innovation, Sam George, and DSTV over subscription pricing has sparked an intense national debate. Many Ghanaians have long voiced frustration over the high cost of DSTV packages in Ghana compared to what subscribers pay in other African countries. While the general cost of living has seen some relief in recent months, fairness in pricing and value for money remain legitimate public concerns.
Sam George’s efforts clearly stem from good intentions. His push for price reduction and consumer protection reflects his commitment to the Ghanaian public. As MP for Ningo-Prampram and now Minister, he has been consistent in standing up for accountability and ensuring that big corporations do not take advantage of ordinary citizens.
However, while his motive is right, the method could have been more strategic. Issues of pricing, licensing, and consumer protection are typically managed by regulatory institutions such as the National Communications Authority (NCA). These bodies exist precisely to handle corporate negotiations and ensure compliance. When a sitting Minister personally leads the charge and engages in a public exchange with a service provider, it can unintentionally weaken institutional authority and turn a policy issue into a personality clash.
What could have been a quiet, structured negotiation process has now become a media spectacle. This has distracted from the real issue, ensuring that Ghanaian consumers get value for money. It would serve both the government and the public better if Sam George took a step back and allowed the relevant agencies to lead the process, while he provides oversight and policy direction behind the scenes.
It’s also important to remember that DSTV, for all its prominence, is not an essential commodity. Entertainment is important, yes, but it’s not a basic need like food, water, or electricity. Consumers still have choices; from free-to-air television to streaming services and local content platforms. In fact, one of the best ways to address DSTV’s pricing dominance is to promote healthy competition. Supporting local and alternative media platforms can help break monopolies, expand consumer options, and naturally drive prices down.
Sam George’s courage and outspokenness have made him one of the most visible political figures of his generation. His desire to protect the Ghanaian consumer is genuine and worthy of support. Yet, in pursuing that mission, he must be careful not to let passion override process. Allowing institutions to function independently will not only achieve better results but also strengthen the very governance structures that protect citizens long after political tenures end.
It’s not too late for the Minister to recalibrate his approach. Taking a back seat and empowering the NCA and other agencies under his ministry to lead the charge will send a powerful signal; that leadership is not about doing everything yourself, but about building systems that work for everyone.
What is needed now is balance; passion guided by process, and advocacy anchored in institutional strength. That’s how Ghana can win this and future battles for consumer fairness.
By George Koffi Nkunu