Customers experiencing water supply disruptions across the Greater Accra Region have been urged to report directly to their nearest Ghana Water Company Limited (GWL) office for immediate assistance.
The call was made by Nana Yaw Barima Barnie, Regional Communications Manager for Ghana Water Company Limited (GWCL) in Accra East.
Barnie’s appeal followed a recent News Report highlighting the growing concern over erratic water supply affecting numerous communities in the region.
Some residents, particularly those in Nungua, Afienya, Gbestile, Ashaiman have lamented the financial burden caused by unreliable access to water.
Barnie reassured the public that GWCL is ready to respond to concerns, but emphasized the importance of direct reporting through its customer service network.
“We would want to urge our customers or consumers that if their water is not flowing, they should do well to approach us, come to our office. There is always an office nearby so you can go and make your complaint. After the complaint, we will follow up and see how we can help you to get water”.
He stressed that the availability of water is crucial to daily life and urged residents to take an active role in reporting disruptions.
“They understand the importance of water in our daily life. Without water, life is impossible, so we expect that if customers or consumers are not getting water, they will kindly approach us, and we will find out how we can assist them to get water”.
